Privacy Policy


Updated: February 28th, 2021

This Privacy Policies describe the Company (The Company referred to PROX TECHNOLOGY SDN. BHD., 531, BATU 2 1/2, JALAN KLUANG, 83000 BATU PAHAT, JOHOR.) policies and procedures on the collection, use and disclosure of the User (The User referred to individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.) information when User visiting the Website (The Website referred to PROX, accessible from http://www.prox.com.my).

PROX understand User care about how their information is used and shared, and the company appreciate User trust. The information collected is used to communicate with customers about the company products, services and promotions.

By accessing, browsing or otherwise using this Website, User confirm that have read, understood and agree to this privacy policy.

 

COLLECTING, USING AND DISCLOSURE OF USER PERSONAL DATA

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

 

DEVICE INFORMATION

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 

TYPES OF PERSONAL DATA COLLECTED

While using PROX services, the Company may ask User to provide certain personally identifiable information that can be used or for identification purpose. Personal identifiable information may include, but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Full address

 

USE OF PERSONAL DATA

The Company may use User Personal Data for the following purposes:

  • To provide and maintain the website, including to monitor the usage of the website.
  • To manage User Account: to manage registration as a User of the website. The Personal Data provided can give User access to different functionalities of the website that are available to a registered User.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services that User have purchased or of any other contract with the Company through the website.
  • To contact User: enable to contact User by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide User with news, special offers and general information about other goods, services and events which the company offer that are similar to those that user have already purchased or enquired about unless user have opted not to receive such information.
  • To manage User requests: to attend and manage User requests to the Company.
  • For other purposes: the Company may use User information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns and to evaluate and improve the website, products, services, marketing and User experience.

The Company may share User personal information in the following situations:

  • With Service Providers: the Company may share User personal information with Service Providers to monitor and analyse the use of website and/or to contact User.
  • For business transfers: the Company may share or transfer User personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of the business to another company.
  • With Affiliates: the Company may share User information with affiliates, in which case the company will require those affiliates to honour this Privacy Policy. Affiliates include the parent company and any other subsidiaries, joint venture partners or other companies that the Company control or that are under common control with the Company.
  • With business partners: the Company may share User information with business partners to offer User certain products, services or promotions.
  • With other users: when User share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If User interact with other users or register through a Third-Party Social Media Service, User contacts on the Third-Party Social Media Service may see User name, profile, pictures and description of activity. Similarly, other users will be able to view descriptions of User activity, communicate with User and view User profile.
  • With User consent: the Company may disclose User personal information for any other purpose with User consent.

 

RETENTION OF PERSONAL DATA

The Company will retain User Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The company will retain and use User Personal Data to the extent necessary to comply with company legal obligations (for example, if company are required to retain User data to comply with applicable laws), resolve disputes, and enforce the legal agreements and policies.

 

TRANSFER OF PERSONAL DATA

User information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of user state, province, country or other governmental jurisdiction where the data protection laws may differ than those from user jurisdiction. User consent to this Privacy Policy followed by submission of such information represents the agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that User data is treated securely and in accordance with this Privacy Policy and no transfer of User Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of User data and other personal information.

 

DISCLOSURE OF PERSONAL DATA

The Company may disclose User Personal Data in the good faith belief that such action is necessary to:

  • In response to valid requests by public authorities (e.g. a court or a government agency)
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the website
  • Protect the personal safety of user of the website or the public
  • Protect against legal liability

 

SECURITY OF PERSONAL DATA

The security of User Personal Data is important to the company, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Company strive to use commercially acceptable means to protect User Personal Data, the company cannot guarantee its absolute security.

 

LINK TO OTHER WEBSITES

The Company website may contain links to other websites that are not operated by the Company. If User click on a third party link, will be directed to that third party's site. The Company strongly advise User to review the Privacy Policy of every site visited.
The Company have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

PRIVACY POLICY UPDATES

The Company may modify and update this Privacy Policy from time to time to better serve to the User without personal/direct notice to inform the User.
User are advised to review this Privacy Policy periodically for any changes on this page by tracking the update with referring to the “updated date” at the top of this page.

 

CONTACT US

If User have any questions about this Privacy Policy, please contact us by email to sales@prox.com.my.